Match Support is a benefit of being a Big Brother or Sister--a staff member is here to help you out--but it's also a requirement of our programs.
If you're in the first year of your match, you need to communicate with your Mentor Specialist on a monthly basis (quarterly for longer matches).
If you receive a voicemail or e-mail from your Mentor Specialist, please give him or her a call! It'll only take a few minutes, and it will keep you in compliance with Big Brothers Big Sisters safety rules. Thank you!